worst customer service in the country!!!

worst customer service in the country!!!

all my debt has been settled at the end of March 2020. to date, i am still waiting for paid up letters and to be removed from debt review on my profile.

not only do they take forever to answer your e-mails, we never to speak to the same person, which makes to more frustrating. the managers are never available.

everything takes 10 working days!!! nothing is ever sorted.

not only did I receive threatening e-mails to cancel my debt review (which is paid up!!!) but they can't provide me with paid up letters for all my ABSA accounts. now I hear that even after proof of payment on ALL my accounts was already sent to them end March, they never updated their system, and once refunds was processed by my creditors on the paid up accounts, DEBT RESCUE decides to re-distribute the money into ALREADY paid up accounts, delaying the process even more!!! now we must wait even longer!! Why do they not update the systems in 3 months???