PN
Puvesh N
1 reviews | Active since Jul 2017
16 Jan 2025, 15:25
Worst customer service
My last payment supposed to go off in October 2024.Now there's additional creditors that need to be paid,where the account was closed.i get messages from Discovery bank every day saying I owe then money when this was also settled. I laid so many complaints and get these vage responses via email..why can you get some one to call and explain why is going on!
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Debt Rescue's replyOfficial
16 Jan 2025, 15:36Good day Puvesh,
Thank you for reaching out and bringing this matter to our attention.
We sincerely regret the frustration and inconvenience you’ve experienced regarding your payments and the communication around your Discovery Bank account. We understand how important it is to have clarity and resolution, especially as you near the completion of your debt review process.
Please rest assured that we take your concerns very seriously. Our team is currently reviewing your account to ensure we understand the situation fully and address it urgently. Customer service is a top priority for us, and we are committed to providing you with a clear and accurate update as soon as possible.
Thank you for your patience, and we apologize for any distress this may have caused. We are here to support you every step of the way and will work to resolve this matter promptly.
Kind regards,
Marlize
Debt Rescue
Thank you for reaching out and bringing this matter to our attention.
We sincerely regret the frustration and inconvenience you’ve experienced regarding your payments and the communication around your Discovery Bank account. We understand how important it is to have clarity and resolution, especially as you near the completion of your debt review process.
Please rest assured that we take your concerns very seriously. Our team is currently reviewing your account to ensure we understand the situation fully and address it urgently. Customer service is a top priority for us, and we are committed to providing you with a clear and accurate update as soon as possible.
Thank you for your patience, and we apologize for any distress this may have caused. We are here to support you every step of the way and will work to resolve this matter promptly.
Kind regards,
Marlize
Debt Rescue
Debt Rescue's reply16 Jan 2025, 15:36
Official
Good day Puvesh,
Thank you for reaching out and bringing this matter to our attention.
We sincerely regret the frustration and inconvenience you’ve experienced regarding your payments and the communication around your Discovery Bank account. We understand how important it is to have clarity and resolution, especially as you near the completion of your debt review process.
Please rest assured that we take your concerns very seriously. Our team is currently reviewing your account to ensure we understand the situation fully and address it urgently. Customer service is a top priority for us, and we are committed to providing you with a clear and accurate update as soon as possible.
Thank you for your patience, and we apologize for any distress this may have caused. We are here to support you every step of the way and will work to resolve this matter promptly.
Kind regards,
Marlize
Debt Rescue
Thank you for reaching out and bringing this matter to our attention.
We sincerely regret the frustration and inconvenience you’ve experienced regarding your payments and the communication around your Discovery Bank account. We understand how important it is to have clarity and resolution, especially as you near the completion of your debt review process.
Please rest assured that we take your concerns very seriously. Our team is currently reviewing your account to ensure we understand the situation fully and address it urgently. Customer service is a top priority for us, and we are committed to providing you with a clear and accurate update as soon as possible.
Thank you for your patience, and we apologize for any distress this may have caused. We are here to support you every step of the way and will work to resolve this matter promptly.
Kind regards,
Marlize
Debt Rescue