1 reviews | Active since May 2016

30 May 2016, 08:14

Worse discussion ever!!

<p>I’ve been with Debt Rescue for almost a year. Then all of a sudden I get a call from SA Home loans stating that my home loan is in arrears. After sending the information to Debt Rescue, they notify me that I will have to increase my monthly contribution. After various mails and discussions and requesting a new budget to be done, to proof that I can not afford an increase. They did not care and still said we needed to increase. </p> <p> </p> <p>I think that we are now worse off than before and it’s terrifying not knowing what’s going to happen next!!</p>

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Replies (3)
Debt Rescue
Debt Rescue's reply30 May 2016, 11:59
Official

Good day,

Thank you for affording us an opportunity to address your query.

We would like to highlight that when a court order is granted on a debt review application it is to the consumer's benefit to comply with the payments expected by a creditor. In your particular situation it is paramount that SA Home Loans receives the agreed monthly payments to protect your asset from legal action.

We will contact you on the provided email address to address further questions.

Regards,

Debt Rescue Team.

's update30 May 2016, 12:21
Reviewer Update
Please see the e-mail I received from Debt Rescue after everything was sorted: Good day, We have pleasure to inform you that your debt review court order have been granted. Please find attached copy for ease of reference. Just a reminder that your debt review premium is RXX ***.XX per month. Now that the court order is granted, you can rest assured that you have the full protection of the National Credit Act, and the credit providers may not proceed with any further action against you unless you do not make the required payment in line with the court order. At no stage was there every communicated that the amount will change. Only one amount was every discussed.
Debt Rescue
Debt Rescue's reply31 May 2016, 06:54
Official

Good day,

Thank you for your response. We will be in contact with you to discuss the issues that you have highlighted.

Regards,

Debt Rescue Team.