1 reviews | Active since Feb 2017

06 Aug 2019, 09:27

WHERE IS MY MONEY GOING?????

I have just been called by lawyers saying that my FNB Gold Credit card has been handed over to them - This is now the second time in 5 years I have been contacted by two sets of lawyers stating that FNB has handed me over due to lack of payment - Yet every month my agreed amount is taken from my account by Debt Rescue - WHERE is the money going if you are not paying my accounts? I was told I would be done paying in 5 years but am no where near it because of your negligence.

This happened 3 years ago as well and after months of fighting with Debt rescue and trying to get hold of someone who was actually willing to assist - it was said it was sorted.

Now i am getting phone calls again.

0
Replies (2)
Debt Rescue
Debt Rescue's reply06 Aug 2019, 09:47
Official
 Good day,

Thank you for bringing this matter to our attention and affording us the opportunity to assist.

It is never our intention to cause you any frustration.

One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.

Regards,

Debt Rescue Team 

's update06 Aug 2019, 10:02
Reviewer Update
I have now been told legal action will be taken if payment is not made? Debt rescue takes money from my account EVERY month - How can you not pay it over to the necessary accounts????