What the F*%k

<p>I am so confused and do not know what is happening.</p> <p>App**** for debt review in Dec 2016. Was informed of the progress and money went of from my account end of Jan. All fine.</p> <p>Received mail again on 6 Feb 2017, still the same amount that was sent to me, still happy.</p> <p>Received a mail from Shana on 15 Feb that Wesbank is not happy with offer. Spoke to Shana next day, and she said she would get back to me. Nothing. </p> <p>Received a courtesy call yesterday and lady asked if I was happy with the service so far.</p> <p>No , I am not happy.</p> <p>I explained why, only to get another mail today from Debt Rescue that I must submit further documentation. Why? why? Why?????</p> <p>does your company not know what you are doing?? I was told your company is the best, I fail to see how this is even possible???</p>