PVdm
Piet Van den merwe

1 reviews | Active since Feb 2019

28 Feb 2019, 20:18

Very disappointing.

Hello my name is Piet and Im here to say that I am utterly flabbergasted by one of your staff Bonolo in the payments department. This woman was vulgar and very rude and had no respect and instead of helping she said she could not help and swore at me and said I was holding up her from going to the toilet. Is this the kind of service and staff you have at Debt rescue. I am not one of your clients but called on my father's behalf. this is unacceptable. this girl seems to half alot of attitude. And has has no telephone etiquette.

0
Replies (1)
Debt Rescue
Debt Rescue's reply01 Mar 2019, 09:01
Official
 Good day,

Thank you for bringing this matter to our attention and affording us the opportunity to assist.

It is never our intention to cause you any frustration.

One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.

Regards,

Debt Rescue Team. 

Best regards,