AJ
Anton J
1 reviews | Active since Sept 2009
09 Feb 2021, 10:03
Utterly poor service from Debt Rescue
We have been battling to get proper response from Debt Rescue.. It seems like incomptence and a lack of knowledgeable people.. They keep on saying they need a letter from Edgars. We have contacted Edgars ourselves and the have absolutely no record of the idno. A clearance needs to be done. Ots been dragging on since May 2020.. Absolutely pathetic
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Replies (2)
Debt Rescue's replyOfficial
09 Feb 2021, 10:08Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team.
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team.
Debt Rescue's reply09 Feb 2021, 10:08
Official
Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team.
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team.
AJ
Anton J's updateReviewer Update
09 Feb 2021, 10:11Same complaint was done on Jan 19 and should have been resolved in May 2020 when Debt was paid up..
AJ
Anton J's update09 Feb 2021, 10:11
Reviewer Update
Same complaint was done on Jan 19 and should have been resolved in May 2020 when Debt was paid up..