ZU
Zandri-Mari Uys

1 reviews | Active since Mar 2023

08 Mar 2023, 18:52

Unresponsive, ***********, disgraceful

I have tried time and time again to get in contact with DebtRescue, via email and over the phone with no luck. My emails have been ignored for months and no one seems to answer the phone.

The outstanding balances with my creditors differ from my statements (which take months to be sent), distributions have been paid incorrectly and even unpaid multiple times.

The incompetance is astonishing, creditors are harassing me because my debt review documents have not even been forwarded to the relevant parties.

If this continues, I will be filing a formal complaint with the NCR every single day that I am ignored.

0
Replies (1)
Debt Rescue
Debt Rescue's reply09 Mar 2023, 07:29
Official
Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.     It is never our intention to cause you any frustration.    We confirm that one of our Complaints Resolution Consultant  will attend to your complain and provide you with feedback.

 Debt Rescue Team