JS
Jeremy S

1 reviews | Active since Jul 2018

11 Sept 2024, 18:37

Trap

Very responsive when signing up. Once you are locked in. Service delivery deteriorates and not very helpful with queries and following up.

0
Replies (1)
Debt Rescue
Debt Rescue's reply12 Sept 2024, 05:49
Official
Good day. 

 Thank you for your feedback, and we sincerely apologize for the inconvenience and frustration you've experienced with our service. 

We strive to provide consistent support to all our clients, and it's clear that we have fallen short in this instance.

We regret that you did not receive the level of service you rightfully expected, especially after your initial positive experience. We take your concerns seriously, and we assure you that we are looking into this matter to understand where the breakdown occurred and to ensure it is addressed. 

Debt Rescue Team