RM
Ramosotho M
1 reviews | Active since Apr 2025
15 Apr 2025, 17:39
Too Long to Answer
Emails takes average a week to be answered, if it all!
Helpful (0)
Replies (1)0
Replies (1)
Debt Rescue's replyOfficial
15 Apr 2025, 17:42Good day Ramosotho,
We appreciate you bringing this matter to our attention, and we sincerely regret the frustration and inconvenience you have experienced. Your concerns regarding the delays in respinding to your emails and the communication challenges you’ve encountered are taken very seriously.
Please be assured that we are prioritizing this matter and will urgently investigate this. Customer service is a critical part of our commitment to our clients, and we will ensure that this receives the full attention it deserves.
One of our team members will reach out to you directly to provide clarity and assistance in resolving this as soon as possible. Thank you for your patience, and we truly appreciate the opportunity to assist you further.
Kind Regards
Marlize
Debt Rescue
We appreciate you bringing this matter to our attention, and we sincerely regret the frustration and inconvenience you have experienced. Your concerns regarding the delays in respinding to your emails and the communication challenges you’ve encountered are taken very seriously.
Please be assured that we are prioritizing this matter and will urgently investigate this. Customer service is a critical part of our commitment to our clients, and we will ensure that this receives the full attention it deserves.
One of our team members will reach out to you directly to provide clarity and assistance in resolving this as soon as possible. Thank you for your patience, and we truly appreciate the opportunity to assist you further.
Kind Regards
Marlize
Debt Rescue
Best regards,
Debt Rescue's reply15 Apr 2025, 17:42
Official
Good day Ramosotho,
We appreciate you bringing this matter to our attention, and we sincerely regret the frustration and inconvenience you have experienced. Your concerns regarding the delays in respinding to your emails and the communication challenges you’ve encountered are taken very seriously.
Please be assured that we are prioritizing this matter and will urgently investigate this. Customer service is a critical part of our commitment to our clients, and we will ensure that this receives the full attention it deserves.
One of our team members will reach out to you directly to provide clarity and assistance in resolving this as soon as possible. Thank you for your patience, and we truly appreciate the opportunity to assist you further.
Kind Regards
Marlize
Debt Rescue
We appreciate you bringing this matter to our attention, and we sincerely regret the frustration and inconvenience you have experienced. Your concerns regarding the delays in respinding to your emails and the communication challenges you’ve encountered are taken very seriously.
Please be assured that we are prioritizing this matter and will urgently investigate this. Customer service is a critical part of our commitment to our clients, and we will ensure that this receives the full attention it deserves.
One of our team members will reach out to you directly to provide clarity and assistance in resolving this as soon as possible. Thank you for your patience, and we truly appreciate the opportunity to assist you further.
Kind Regards
Marlize
Debt Rescue
Best regards,