KL
Khethiwe L
1 reviews | Active since Apr 2026
02 Apr 2026, 09:41
They really did help on board me smoothly and assist me with my debts, but at some point I was frustrated with miscommunication
They really did help on board me smoothly and assist me with my debts, but at some point I was frustrated with miscommunication. Bongani Msiza has been so so great in filling in the gaps, I would have given them 3 stars the forth star is for the awesome customer service from him, it's always great when a representative of an organization makes you feel like an individual and goes beyond duty to check up if your query is being resolve. We'll done sir
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Debt Rescue's replyOfficial
02 Apr 2026, 09:57Good day Khethiwe
Thank you so much for your honest and thoughtful feedback. We truly appreciate you taking the time to share your experience with us.
We are pleased to hear that your onboarding process was smooth and that we were able to assist you with your debts. We also acknowledge your frustration regarding the miscommunication at some point, and we value you bringing this to our attention.
It’s especially wonderful to hear that Bongani has been “so great in filling in the gaps” and that his awesome customer service made such a positive difference. Going above and beyond and making our clients feel valued as individuals is exactly what we strive for.
We will be sure to share your kind words with Bongani. Thank you for your trust and support — it means a great deal to us. 💙
Kind regards
Marlize
Debt Rescue
Thank you so much for your honest and thoughtful feedback. We truly appreciate you taking the time to share your experience with us.
We are pleased to hear that your onboarding process was smooth and that we were able to assist you with your debts. We also acknowledge your frustration regarding the miscommunication at some point, and we value you bringing this to our attention.
It’s especially wonderful to hear that Bongani has been “so great in filling in the gaps” and that his awesome customer service made such a positive difference. Going above and beyond and making our clients feel valued as individuals is exactly what we strive for.
We will be sure to share your kind words with Bongani. Thank you for your trust and support — it means a great deal to us. 💙
Kind regards
Marlize
Debt Rescue
Debt Rescue's reply02 Apr 2026, 09:57
Official
Good day Khethiwe
Thank you so much for your honest and thoughtful feedback. We truly appreciate you taking the time to share your experience with us.
We are pleased to hear that your onboarding process was smooth and that we were able to assist you with your debts. We also acknowledge your frustration regarding the miscommunication at some point, and we value you bringing this to our attention.
It’s especially wonderful to hear that Bongani has been “so great in filling in the gaps” and that his awesome customer service made such a positive difference. Going above and beyond and making our clients feel valued as individuals is exactly what we strive for.
We will be sure to share your kind words with Bongani. Thank you for your trust and support — it means a great deal to us. 💙
Kind regards
Marlize
Debt Rescue
Thank you so much for your honest and thoughtful feedback. We truly appreciate you taking the time to share your experience with us.
We are pleased to hear that your onboarding process was smooth and that we were able to assist you with your debts. We also acknowledge your frustration regarding the miscommunication at some point, and we value you bringing this to our attention.
It’s especially wonderful to hear that Bongani has been “so great in filling in the gaps” and that his awesome customer service made such a positive difference. Going above and beyond and making our clients feel valued as individuals is exactly what we strive for.
We will be sure to share your kind words with Bongani. Thank you for your trust and support — it means a great deal to us. 💙
Kind regards
Marlize
Debt Rescue