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Nicole S

1 reviews | Active since Sept 2017

07 Feb 2020, 10:18

THANK DEBT RESCUE - I AM SO GRATEFUL

Hands down one of the best experiences I have had with any South African company. I joined with Debt Rescue in 2017; I was a wreck, constantly stressed out and could not afford any thing; I lived on revolving credit. They took over the whole thing and I dealt with so many people, but I never had to repeat any of the information to every new person I was dealing with. There is just a flow with the people and they are in difference departments, and yet they are so in sync with one another and what the company does. At the beginning of 2020; I was able to pay up all the remaining balances. I informed the consultants at Debt Rescue who advised me on what to do. Once I paid and sent proof of payment; the debit order was stopped. They are now in the process of clearing my name; and they are constantly updating me on how far the process. Fatima Kassanga and Ashnie Naidoo in the QC Department, Marlize van Wyk who had to calm me down when I thought my debit order will still go through; and so many other consultants that I have dealt with over the phone and on email...THANK YOU SO VERY MUCH!!!

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Replies (1)
Debt Rescue
Debt Rescue's reply07 Feb 2020, 10:24
Official
Good day,

Thank you for the wonderful compliment.

We value the excellent service provided to you by our employees and appreciate the positive feedback received from you as our valued client. It is through your compliments and positive criticism that we will be able to offer our clients a superior customer service experience.

Once again we appreciate your positive feedback and look forward to continuously serving you.

Regards,

Debt Rescue Team.