EO
Elzaan O
1 reviews | Active since Jun 2020
25 Jan 2025, 15:16
TERRIBLE SERVICE DONT USE THEM
Unfortunately service and experience with this company has been terrible. They made an already difficult situation ten times worse.
I settled all my debt based on information provided by Debt Rescue in December 2023. Finding my feet and attempting to purchase a car it came to light my debt was never settled.
I had to do the run around, cough up cash as Debt Rescue made a mistake and made no effort to rectify.
It is more than a year later and I am still trying to get this resolved.
TERRIBLE SERVICE DONT USE THEM
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Debt Rescue's replyOfficial
25 Jan 2025, 16:03Good day Elzaan,
Thank you for bringing your concerns to our attention. We sincerely apologize for the frustration and distress you've experienced, as described in your message. We completely understand how important this matter is to you, and we assure you that we are taking your complaint very seriously.
We understand the gravity of the situation and will be dedicating our full attention to finding a resolution. One of our team members will be in touch with you shortly to provide an update and work towards addressing your concerns.
Thank you again for your patience and for allowing us the opportunity to resolve this matter.
Kind regards
Marlize
Debt Rescue
Thank you for bringing your concerns to our attention. We sincerely apologize for the frustration and distress you've experienced, as described in your message. We completely understand how important this matter is to you, and we assure you that we are taking your complaint very seriously.
We understand the gravity of the situation and will be dedicating our full attention to finding a resolution. One of our team members will be in touch with you shortly to provide an update and work towards addressing your concerns.
Thank you again for your patience and for allowing us the opportunity to resolve this matter.
Kind regards
Marlize
Debt Rescue
Debt Rescue's reply25 Jan 2025, 16:03
Official
Good day Elzaan,
Thank you for bringing your concerns to our attention. We sincerely apologize for the frustration and distress you've experienced, as described in your message. We completely understand how important this matter is to you, and we assure you that we are taking your complaint very seriously.
We understand the gravity of the situation and will be dedicating our full attention to finding a resolution. One of our team members will be in touch with you shortly to provide an update and work towards addressing your concerns.
Thank you again for your patience and for allowing us the opportunity to resolve this matter.
Kind regards
Marlize
Debt Rescue
Thank you for bringing your concerns to our attention. We sincerely apologize for the frustration and distress you've experienced, as described in your message. We completely understand how important this matter is to you, and we assure you that we are taking your complaint very seriously.
We understand the gravity of the situation and will be dedicating our full attention to finding a resolution. One of our team members will be in touch with you shortly to provide an update and work towards addressing your concerns.
Thank you again for your patience and for allowing us the opportunity to resolve this matter.
Kind regards
Marlize
Debt Rescue