SD
Stephan D

1 reviews | Active since May 2023

16 May 2023, 22:49

Terrible service

I never use to follow up with the distribution that Debt rescue is in charge off. I finally investigated and made contact with the companies that I have accounts with that is in the debt counseling agreement. Some of the accounts was paid up a year ago and others a few months back. But on my statement from Debt rescue it shows that there are payments to the accounts that was paid up and settled. I queried why I am paying for accounts that is no longer relevant. WHAT HAPPEND TO ALL THE MONEY THAT WAS SUPPOSE TO GO TO THE OTHER ACCOUNTS. Debt rescue couldn’t give me factual answers. Standard Bank handed me over to attorneys due to no payment. Next step are NCR

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Replies (1)
Debt Rescue
Debt Rescue's reply17 May 2023, 10:44
Official
 Good day,  Thank you for bringing this matter to our attention and affording us the opportunity to assist.
   
  It is never our intention to cause you any frustration.
   
 We confirm that one of our Complaints Resolution Consultants will attend to your complaint and provide you with feedback.
 
 Kind regards,

 Debt Rescue Team