TF
Taryn F

1 reviews | Active since Mar 2009

30 Oct 2023, 10:24

Stefanie - Thank you for your amazing service and support

This review is specifically aimed at Stefanie Rossouw, of the Email Unit - Customer Service Department.

Previously, I have not had a good experience with Debt Rescue, however Stefanie took it upon herself to take over all my concerns, complaints, and at times, pure panic, with extreme professionalism, patience and care. I was very close to moving my service to another provider, but Stefanie has single handedly changed my entire view of the company.

What stands out most during my interaction with Stefanie, is her unwavering commitment to customer satisfaction. She is patient in answering all my questions, explaining the process thoroughly, and ensures I feel comfortable every step of the way. Her knowledge and expertise are evident, and I finally feel confident that I am incapable hands.

Furthermore, Stefanie is going above and beyond to deliver on her promises, demonstrating her dedication to her work and her clients. I am excited to ride the rest of the journey with Stefanie by my side.

Thank you Stefanie!

0
Replies (1)
Debt Rescue
Debt Rescue's reply30 Oct 2023, 11:22
Official
Good day,
 
Thank you for the wonderful compliment, we do appreciate it.
 
We value the excellent service provided to you by our team and appreciate the positive feedback received from you as our valued client. Through your compliments and positive feedback, we are able to offer our clients a superior customer service experience.
 
 Once again, we appreciate your positive feedback and look forward to continuously serving you.
 
We humbly also ask if you wouldn’t mind putting a 5-star review on Google Reviews as well by following the below link and scrolling down on the right-hand side to write a review.