STAY AWAY!! UNPROFFESIONAL, NON PAYMENT TO CREDITORS!

STAY AWAY!! UNPROFFESIONAL, NON PAYMENT TO CREDITORS!

I have been under debt review since 2021 with Debt Rescue. I have never missed a payment or made any late payments. Despite this, my Standard Bank cheque account was terminated due to "alleged non-payment." However, my consumer statements clearly reflect that all my payments were made in full and on time.

Upon enquiry, they admitted that the payment distribution had been made into the wrong account. Although they have since redistributed the funds to the correct accounts, the most concerning part is that, in order to reinstate the account under review, Standard Bank has now re-evaluated the terms. My initial repayment term was 60 months, but this has now been increased to 80 months. Additionally, my monthly instalment has increased substantially.

Due to their incompetence, I have been forced to bear the financial consequences.

To make matters worse, I was informed last week that the exact same issue is now happening with my Standard Bank credit card account, which has also been terminated under review. The most shocking part is that the company does not even inform you that the account has been removed from review—you only find out when you start receiving harassment from creditors.

The process itself is degrading, and to add insult to injury, they further increase your financial burden. I would not even recommend them to my worst enemy.