CP
Charl P
1 reviews | Active since Mar 2024
22 Mar 2024, 13:10
Stay AWAY!!!!!!!
They do not come back to you, and clearly cannot read emails. Their service is pathetic and would not advise anyone to give them any business.
1. Court orders drawn up incorrectly, after they were advised on it they proceeded.
2. Multiple attempts to get information from them ended up in a dead end with no one taking responsibility (not even management)
3. Was advised by one of my debtors that i was approved for a lower repayment amount, where does the extra monies go?!?!?!
4. No statements or any communication whatsoever. ( You are left completely in the dark)
For anyone reading this, spare yourself the stress and anger and rather go with someone else.
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Replies (2)0
Replies (2)
Debt Rescue's replyOfficial
22 Mar 2024, 14:56Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
Debt Rescue's reply22 Mar 2024, 14:56
Official
Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
CP
Charl P's updateReviewer Update
23 Dec 2025, 10:34More than a year later and the issue list only grows:
1. Premature "In Error" cancelation of PDA, all creditors now ontacting me for arrangements. And have been handed over to attorney's as a result.
2. Lack of Communication. The answer is always " I will escalate to the relevant deprtment", with no feedback thereafter.
3. Not paying creditors. Payments towards accounts stopped for no reason.
1. Premature "In Error" cancelation of PDA, all creditors now ontacting me for arrangements. And have been handed over to attorney's as a result.
2. Lack of Communication. The answer is always " I will escalate to the relevant deprtment", with no feedback thereafter.
3. Not paying creditors. Payments towards accounts stopped for no reason.
CP
Charl P's update23 Dec 2025, 10:34
Reviewer Update
More than a year later and the issue list only grows:
1. Premature "In Error" cancelation of PDA, all creditors now ontacting me for arrangements. And have been handed over to attorney's as a result.
2. Lack of Communication. The answer is always " I will escalate to the relevant deprtment", with no feedback thereafter.
3. Not paying creditors. Payments towards accounts stopped for no reason.
1. Premature "In Error" cancelation of PDA, all creditors now ontacting me for arrangements. And have been handed over to attorney's as a result.
2. Lack of Communication. The answer is always " I will escalate to the relevant deprtment", with no feedback thereafter.
3. Not paying creditors. Payments towards accounts stopped for no reason.