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Roberto H

1 reviews | Active since Mar 2020

09 Sept 2021, 17:04

Shocking service, do not use them!

I have been debt free for months but still have no clearance certificate. These people don't care about you when you're debt free. I had to get my own paid up letter because they don't read mails sent to them. It's a disgrace the way you do business.

0
Replies (5)
Debt Rescue
Debt Rescue's reply09 Sept 2021, 17:26
Official
 Good day,   Thank you for bringing this matter to our attention and affording us the opportunity to assist.
 
 It is never our intention to cause you any frustration.
 
 One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
 
 Regards,
 
 Debt Rescue Team 
RH
Roberto H's update09 Sept 2021, 19:22
Reviewer Update
I look forward to that. I want to finalize the process ASAP. I'm at the point where I'm considering legal steps.
RH
Roberto H's update10 Sept 2021, 13:00
Reviewer Update
FYI everyone Debt Rescue has not gotten back to me still despite the above response
RH
Roberto H's update10 Sept 2021, 15:35
Reviewer Update
Update: I have been called to try and resolve the matter today. More updates to follow.
RH
Roberto H's update03 Nov 2021, 14:26
Reviewer Update
At the moment I am still awaiting final clearance.