JP
Jarrod P
1 reviews | Active since Mar 2009
17 Oct 2019, 09:41
Shocking Service! Avoid at all costs!
They were meant to be paying my FNB account and stopped paying it because they didn't update the account details. I now have attorneys calling me daily because Debt Rescue still has not updated their system. When I email them I never get a response! They keep on avoiding the question as to who will be paying the attorneys fees due to their incompetence. The attorneys from FNB are now threatening legal action! Debt Rescue is a complete waste of time and a major hassle!!
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Replies (2)
Debt Rescue's replyOfficial
17 Oct 2019, 09:49Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team.
Debt Rescue's reply17 Oct 2019, 09:49
Official
Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team.
JP
Jarrod P's updateReviewer Update
18 Oct 2019, 13:04Still have not been contacted. Why am I not surprised?
JP
Jarrod P's update18 Oct 2019, 13:04
Reviewer Update
Still have not been contacted. Why am I not surprised?