SHOCKING !!!!!!!!!!

SHOCKING ! I have been with Debt Rescue now for almost 6 years. My terms to pay off all my debt was 5 years. When contacting them I get no feedback as gets promised numerous times. My biggest issue is that I have paid off more than my debt was to start with , with no end in sight ! and to make things worse is that my debtors keep sending me messages that they do not receive my payments. No reviews get done . The letters that I should be receiving that my debt is paid off is never sent to me. I am at my wits end as I have tried numerous times to get answers to no avail. Something is going on here and it is not on the up and up. My question : If my repayments are been monitored and I am supposed to get great service and I can have peace of mind Why wont you come back to me ? Why ignore me ? This is not going to go away by sweeping it under the rug. I want answers . As I have mentioned SHOCKING !