1 reviews | Active since Sept 2016

23 Feb 2021, 12:13

Poor to non communication.

I have been with this company for 5 years and to be honest there is no communication from debt rescue side. You call them they never call back and when they do they need to call you back and then you do not receive any communication afterwards. Can someone please assist me with my account as I requested management to phone ,they promised to do so today and nothing as yet. I left msg after msg to phone me. I dint want to go to this site but it seems it is the only way to get a responds.

0
Replies (3)
Debt Rescue
Debt Rescue's reply23 Feb 2021, 12:59
Official
Good day,

Thank you for bringing this matter to our attention and affording us the opportunity to assist.

It is never our intention to cause you any frustration.

One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.

Regards,

Debt Rescue Team.
's update23 Feb 2021, 13:00
Reviewer Update
Some one and I cant pronounce or spell her name is now assisting me on her own, as soon as I get her name I will add it here because you need to promote her , brilliant customer relationship and willing to do more than is required of her.
's update23 Feb 2021, 14:25
Reviewer Update
Tebogo Mokwena This lady have all the skills and people management requirements you need , I recommend this lady for anyone who need assistance. Debt Rescue look after her she is the best you have.