UM
Ursula M
1 reviews | Active since Dec 2021
10 Feb 2023, 14:51
Poor Service
I joined Debt Rescue in December 2022. They advertised that each new client will receive a cellphone after the 2nd successful installment. It has been my second installment and guess what.... no one is getting back to me with regards to this. I've been emailing with no response and when I phone I get transferred numerous time and all they say is "it has been escalated". Is this false advertising just to get new clients?
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Debt Rescue's replyOfficial
10 Feb 2023, 16:18Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist. It is never our intention to cause you any frustration. We confirm that one of our Complaints Resolution Consultant will attend to your complain and provide you with feedback.
Debt Rescue Team
Debt Rescue Team
Debt Rescue's reply10 Feb 2023, 16:18
Official
Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist. It is never our intention to cause you any frustration. We confirm that one of our Complaints Resolution Consultant will attend to your complain and provide you with feedback.
Debt Rescue Team
Debt Rescue Team