JN
Jacques N
1 reviews | Active since Jul 2019
25 May 2021, 13:12
Poor service
They are quite helpful with the registration process and getting new clients on board. But the statements they send you every month does not correspond with the amounts that you owe your credit providers. I have statements of 2 accounts that was settled last year already but they are still waiting for feedback and paid up letters. If you contact them they tell you that they did send an email and one must allow 10 working days for follow up. After 10 days it's the same process.
Helpful (0)
Replies (2)0
Replies (2)Debt Rescue's replyOfficial
25 May 2021, 13:39Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team
Debt Rescue's reply25 May 2021, 13:39
Official
Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team
JN
Jacques N's updateReviewer Update
27 May 2021, 08:21Always the same excuse over and over again. BAD BAD SERVICE
JN
Jacques N's update27 May 2021, 08:21
Reviewer Update
Always the same excuse over and over again. BAD BAD SERVICE
