1 reviews | Active since Jul 2016
Poor service
<p>Generally very poor service from this company. Equiries take more than 48 hours to get adressed, don't ask for more than one thing per enquiry, they don't pay attention to that either. So equiries takes weeks to get answers on. They don't protect you against the banks, I now spend time figting with the banks as well as trying to deal with the poor service at this company, so I'm worse off. </p>
Good day,
Thank you for affording us an opportunity to assist with your enquiry.
We have noted that we received your initial enquiry on 6 July 2016 at 3:50pm and provided a response on 7 July 2016 at 2:24pm. We have on record escalations made on your behalf requesting assistance with the enquiry that you lodged.The response turn around time was well within the expected 48 hours.
We will contact you on the email address provided to fully understand your grievance.
Regards,
Debt Rescue Team
Good day,
Thank you for affording us an opportunity to assist with your enquiry.
We have noted that we received your initial enquiry on 6 July 2016 at 3:50pm and provided a response on 7 July 2016 at 2:24pm. We have on record escalations made on your behalf requesting assistance with the enquiry that you lodged.The response turn around time was well within the expected 48 hours.
We will contact you on the email address provided to fully understand your grievance.
Regards,
Debt Rescue Team