SS
Spinoza S

1 reviews | Active since Dec 2022

14 Dec 2022, 10:32

Poor customer service!!! Don’t care type of service!!!

They have a poor service they been paying my accounts and now that I want a paid up letter they are now telling me that they don’t know who is my creditor!!!!! But they been taking my money since 2015!!!!! Can someone tell me how this has happened!!!! I called they are not answering and they do is to send emails that it’s escalated!!! My life is now on hold because I can’t get a clearance letter!!!!! No wonder people say one you in you won’t get out, I now see why!!!

0
Replies (3)
Debt Rescue
Debt Rescue's reply15 Dec 2022, 11:14
Official
Good day, 
 
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
  
 It is never our intention to cause you any frustration.
  
We confirm that one of our Complaints Resolution Consultant  will attend to your complain and provide you with feedback.

Debt Rescue Team 

SS
Spinoza S's update15 Dec 2022, 12:09
Reviewer Update
I will wait for your call …. And I will report back if don’t get any communication from you
SS
Spinoza S's update15 Dec 2022, 15:31
Reviewer Update
Can someone please refer me to some who can assist me, please respond below, no one from Debt rescue has made contact with me, clearly they don’t leave up to their promises