KD
Kourt D

1 reviews | Active since Jun 2022

08 Apr 2024, 08:01

PLEASE STAY AWAY! PLEASE STAY AWAY! PLEASE STAY AWAY!

I've been attempting to reach Debt Rescue's customer service department for weeks now without any success. My attempts via the Whatsapp channel have been met with either extremely delayed responses or no response at all. Phone calls go unanswered as the phones simply ring. Additionally, I lodged a ticket weeks ago and have yet to receive any form of acknowledgment or resolution. My experience has been frustrating and unproductive. I strongly advise others to avoid engaging with Debt Rescue's services

0
Replies (2)
Debt Rescue
Debt Rescue's reply08 Apr 2024, 08:20
Official
Good day, 
 
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
      
 It is never our intention to cause you any frustration.
      
 We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
    
 Kind regards,
   
 Debt Rescue Team 
Debt Rescue
Debt Rescue's reply08 Apr 2024, 08:22
Official
Good day, 
 
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
      
 It is never our intention to cause you any frustration.
      
 We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
    
 Kind regards,
   
 Debt Rescue Team