RS
Russouw S
1 reviews | Active since Jul 2013
15 Feb 2022, 09:43
Pathetic client service
After confirming that our debt review has been completed and paid up, more qccounts were outstanding that they did not pay up. Qlso never made provision for bank charges diring this time although I specifically requested for them to do so. Every now and then they will deduct the full premium for no reason although the debit order was canceled by them (after they "confirmed" all accounts have been paid up) No assistance on the matter whatsoever, only making promises and never get back to me.
They are quick to sign tou up but don't expect ANY after sales support.
Pathetic to say the least. I wouldn't recommend them to anyone. I am now stuck without answers or a solution to clear my name.
Helpful (0)
Replies (2)0
Replies (2)Debt Rescue's replyOfficial
16 Feb 2022, 11:33Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant have attended to your complain and provided you with feedback.
Debt Rescue Team
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant have attended to your complain and provided you with feedback.
Debt Rescue Team
Debt Rescue's reply16 Feb 2022, 11:33
Official
Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant have attended to your complain and provided you with feedback.
Debt Rescue Team
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant have attended to your complain and provided you with feedback.
Debt Rescue Team
RS
Russouw S's updateReviewer Update
16 Feb 2022, 12:40Incorrect, no one has made contact since posting this.
RS
Russouw S's update16 Feb 2022, 12:40
Reviewer Update
Incorrect, no one has made contact since posting this.
