RvdW
Rudie van der Westhuizen

1 reviews | Active since Apr 2015

09 May 2017, 13:32

Paper work and paper work and paper work

<p>Debt Rescue, my first consultation went fabulous. After that, downhill. They worked out a quotation for me. Great, after that apparently they had to increase my monthly payment. The lady that helped me in the beginning apparently left. i started to communicate with 20 different consultants each needing some documentation, paper work and more paperwork. Case went to the attorneys, now, paperwork once again and again! i was on debt review before, never so much paperwork! The company that is suppose to help ads more stress to the situasion. its been 3 months now, still paperwork. And the worst part is that i recommended my wife to make use of Debt Rescue, that was a mistake</p>

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Replies (1)
Debt Rescue
Debt Rescue's reply09 May 2017, 15:42
Official

Good day

We appreciate the opportunity given to us to address your concerns because it is only through constructive feedback from our clients that we can identify and improve in areas that need our urgent attention.

It is never our intention to be the cause of any distress and inconvenience to our valued clients.

An urgent request to our customer service department to contact you urgently has been raised. One of our agents will be in contact with you to find resolution to your query.

Kind Regards

Debt Rescue