EM
Erens M
1 reviews | Active since Jan 2023
02 Sept 2024, 11:33
Paid up but still under debt review!!!
My last debt review payment was in February. Still not cleared and flagged under debt review. They said it will take up to 6 weeks but it's been 7 months now. Clearly defeating the purpose for joining the programme!
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Replies (1)
Debt Rescue's replyOfficial
02 Sept 2024, 13:18Good day
Thank you for bringing this to our attention.
We sincerely apologize for the delay in clearing your debt review status after your final payment in February. We understand how frustrating this must be, especially after fulfilling your obligations and expecting a timely resolution.
Thank you for bringing this to our attention.
We sincerely apologize for the delay in clearing your debt review status after your final payment in February. We understand how frustrating this must be, especially after fulfilling your obligations and expecting a timely resolution.
We aim to provide efficient service, and it’s clear that we have fallen short of your expectations. We will personally escalate this matter to ensure it is resolved as quickly as possible.
Please allow us some time to investigate the cause of the delay. We will provide you with an update as soon as possible.. Your satisfaction is important to us, and I will do everything in my power to expedite the process.
Debt Rescue Team.
Debt Rescue Team.
Debt Rescue's reply02 Sept 2024, 13:18
Official
Good day
Thank you for bringing this to our attention.
We sincerely apologize for the delay in clearing your debt review status after your final payment in February. We understand how frustrating this must be, especially after fulfilling your obligations and expecting a timely resolution.
Thank you for bringing this to our attention.
We sincerely apologize for the delay in clearing your debt review status after your final payment in February. We understand how frustrating this must be, especially after fulfilling your obligations and expecting a timely resolution.
We aim to provide efficient service, and it’s clear that we have fallen short of your expectations. We will personally escalate this matter to ensure it is resolved as quickly as possible.
Please allow us some time to investigate the cause of the delay. We will provide you with an update as soon as possible.. Your satisfaction is important to us, and I will do everything in my power to expedite the process.
Debt Rescue Team.
Debt Rescue Team.