NB
Nadine B
1 reviews | Active since Nov 2017
31 Jan 2025, 14:14
Not as good as it seems!
After 3 months with Debt Rescue, things were not going right. Read the reviews and decided to withdraw my Contract. Memory instructed Katekane to forward me a 17W Form to complete to withdraw. Katekane sent a long e-mail threatening about Attorneys. I requested the Form again and have heard nothing from them. Taking the matter further.
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Replies (1)
Debt Rescue's replyOfficial
31 Jan 2025, 14:16Good day Nadine,
We appreciate you bringing this to our attention. We sincerely regret to hear about your concerns regarding the withdrawal process and lack of communication. At Debt Rescue, we take customer service very seriously, and we want to assure you that this matter is being addressed urgently.
We understand how important clear and timely communication is, and we will ensure that the necessary team reviews your case promptly. Please send us a direct message with your details so we can investigate and assist in resolving this matter as soon as possible.
Thank you for your patience—we are committed to finding a resolution for you.
Kind Regards
Marlize
Debt Rescue
We appreciate you bringing this to our attention. We sincerely regret to hear about your concerns regarding the withdrawal process and lack of communication. At Debt Rescue, we take customer service very seriously, and we want to assure you that this matter is being addressed urgently.
We understand how important clear and timely communication is, and we will ensure that the necessary team reviews your case promptly. Please send us a direct message with your details so we can investigate and assist in resolving this matter as soon as possible.
Thank you for your patience—we are committed to finding a resolution for you.
Kind Regards
Marlize
Debt Rescue
Debt Rescue's reply31 Jan 2025, 14:16
Official
Good day Nadine,
We appreciate you bringing this to our attention. We sincerely regret to hear about your concerns regarding the withdrawal process and lack of communication. At Debt Rescue, we take customer service very seriously, and we want to assure you that this matter is being addressed urgently.
We understand how important clear and timely communication is, and we will ensure that the necessary team reviews your case promptly. Please send us a direct message with your details so we can investigate and assist in resolving this matter as soon as possible.
Thank you for your patience—we are committed to finding a resolution for you.
Kind Regards
Marlize
Debt Rescue
We appreciate you bringing this to our attention. We sincerely regret to hear about your concerns regarding the withdrawal process and lack of communication. At Debt Rescue, we take customer service very seriously, and we want to assure you that this matter is being addressed urgently.
We understand how important clear and timely communication is, and we will ensure that the necessary team reviews your case promptly. Please send us a direct message with your details so we can investigate and assist in resolving this matter as soon as possible.
Thank you for your patience—we are committed to finding a resolution for you.
Kind Regards
Marlize
Debt Rescue