EB
Edwiin B

1 reviews | Active since Jul 2017

15 May 2024, 16:58

No service at all.

Despite my persistent efforts, I have been unsuccessful in terminating my involvement with Debt Rescue. Despite sending numerous emails, not a single consultant assigned to my account has bothered to respond. It has been a frustrating and disappointing experience as I have been trying for the past four months without any resolution. In all my years of dealing with various services, this is by far the most poor and unsatisfactory customer service I have ever encountered.

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Replies (1)
Debt Rescue
Debt Rescue's reply15 May 2024, 18:31
Official
Good day, 
 
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
     
It is never our intention to cause you any frustration.
     
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
   
Kind regards,
  
Debt Rescue Team