MW
Marli W
1 reviews | Active since Nov 2024
11 Nov 2024, 12:38
No Service Assistance!!!!
After a horrible experience with them I resorted to paying my creditors on my own. I have now gone through all the hassle of collecting all my own paid up letters and sent this to them to clear my name and remove me from debt counselling. It has been a week and a half and I have sent them a dozen emails, they just don't bother to respond. Extremely frustrating!!
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Replies (1)
Debt Rescue's replyOfficial
11 Nov 2024, 12:48Good day Marli,
We’re truly sorry to hear about your experience, and we appreciate you bringing this to our attention. We understand how frustrating it must be to feel ignored after taking the time to gather all the necessary documents for your clearance. Your feedback is very important to us, and please rest assured that we are treating this matter with urgency. Customer service is a priority for us, and we are committed to resolving this swiftly.
We’re truly sorry to hear about your experience, and we appreciate you bringing this to our attention. We understand how frustrating it must be to feel ignored after taking the time to gather all the necessary documents for your clearance. Your feedback is very important to us, and please rest assured that we are treating this matter with urgency. Customer service is a priority for us, and we are committed to resolving this swiftly.
A team member will reach out to you shortly to provide an update and ensure your concerns are addressed. Thank you for your patience, and for giving us the opportunity to assist.
Kind Regards
Marlize
Debt Rescue
Kind Regards
Marlize
Debt Rescue
Debt Rescue's reply11 Nov 2024, 12:48
Official
Good day Marli,
We’re truly sorry to hear about your experience, and we appreciate you bringing this to our attention. We understand how frustrating it must be to feel ignored after taking the time to gather all the necessary documents for your clearance. Your feedback is very important to us, and please rest assured that we are treating this matter with urgency. Customer service is a priority for us, and we are committed to resolving this swiftly.
We’re truly sorry to hear about your experience, and we appreciate you bringing this to our attention. We understand how frustrating it must be to feel ignored after taking the time to gather all the necessary documents for your clearance. Your feedback is very important to us, and please rest assured that we are treating this matter with urgency. Customer service is a priority for us, and we are committed to resolving this swiftly.
A team member will reach out to you shortly to provide an update and ensure your concerns are addressed. Thank you for your patience, and for giving us the opportunity to assist.
Kind Regards
Marlize
Debt Rescue
Kind Regards
Marlize
Debt Rescue