MC
Matthys C

1 reviews | Active since Jan 2022

04 Jan 2024, 15:12

No response from Legal department

Debt Rescue were quick to assist end of 2018, we started paying since then which makes it 60months by now. We noticed Creditors statements showing that our debt gets extra rent being added after the court agreement and they were nearly paid of by month 58. Now we received threats from the credit providers stating that we must keep by the court order which we did as Debt Rescue pay them every month. I launched a query by Debt Rescue Legal Manager last year already which is 6 months back and no respond, I emailed there new lawyers that works with debt rescue and still no responds. I regret going to them for assistance because I beleive that we will never pay up our debts if we are not protected by the court order and Debt rescue gets paid to fight this matter and they do not. We paid more than R750 000 already whick is more than the initial debt that we owned all creditors together. I consider in going to a private lawyer who can fight for us against the Creditors, Debt Rescue and the Court order

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Replies (1)
Debt Rescue
Debt Rescue's reply04 Jan 2024, 15:28
Official
Good day, 
 
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
      
 It is never our intention to cause you any frustration.
      
 We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
    
 Kind regards,
   
 Debt Rescue Team