CD
Colene D

1 reviews | Active since Aug 2021

07 Mar 2022, 09:56

No response

I have been asking to be removed from debt review since 2016. Until now my credit score is 0 because on my profile it still shows I am under debt review. Even this morning I contacted them via their WhatsApp assistance- my messages was read but not 1 reply. I guess if I told them I want to apply for debt review I would have had a response immediately. What can I do to get my name removed from debt review if they don’t want to help?

0
Replies (3)
Debt Rescue
Debt Rescue's reply07 Mar 2022, 12:24
Official
Good day,  Thank you for bringing this matter to our attention and affording us the opportunity to assist.
  
  It is never our intention to cause you any frustration.
  
  One of our Complaints Resolution Consultant will attend to your complain and provide you with feedback.

Debt Rescue Team 
CD
Colene D's update07 Mar 2022, 12:39
Reviewer Update
Thank you for responding.
Please advise on a time frame by which I will be contacted and the matter sorted.
Debt Rescue
Debt Rescue's reply07 Mar 2022, 19:26
Official
Good day.

Kindly note that feedback will be provided to you by end of business Tomorrow.

Debt Rescue.