CB
Christiaan B

1 reviews | Active since Apr 2013

31 May 2021, 11:50

No financial help from deb rescue

I started with debt rescue a few months ago. I was under the impression that debt rescue knows what I can afford and what not, I was also under the impression that debt rescue can protect me against creditors. Why would you guys send me counter offers from the creditors if you know how much I can afford?? You guys also warn me against what can happen if I decline these offers? I get scared and I accept these counter offers. Now all of a sudden I pay the same amount per month than I would have before debt review, what is the use then???? I can now barely afford my monthly living expenses AGAIN!

0
Replies (4)
CB
Christiaan B's update01 Jun 2021, 13:49
Reviewer Update
I guess you guys only reply to good ratings.
Debt Rescue
Debt Rescue's reply01 Jun 2021, 16:03
Official
Good day,

Thank you for bringing this matter to our attention and affording us the opportunity to assist.

It is never our intention to cause you any frustration.

One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.

Regards,

Debt Rescue Team
CB
Christiaan B's update07 Jun 2021, 13:43
Reviewer Update
I was phoned any informed that someone will phone me back!!! Still nothing????
CB
Christiaan B's update17 Jun 2021, 08:26
Reviewer Update
Still nothing????? Thanks Debt Rescue for all the help!