1 reviews | Active since Apr 2020
No end in sight
I made the enquiry on the 4th of August 2021 to make sure more or less the estimated end date of debit orders and to get all of my accounts sorted. Debt Rescue emailed and said the estimated end date will be 29 July 2022. Here I am all positive going into 2022, I decided to make an enquiry again on the 5th of January 2022 about the last debit order date - to finally be able to enjoy a bit of freedom and waiting for 29 July 2022. Then I got an email stating the last debit order date will be on 28 February 2023. How on earth is this possible? I asked in August 2021 and then 5 months later the last debit order date changed drastically? I have asked on emails how is this possible and to be advised accordingly, but to no avail. When checking also the statements from IPDA and online FNB bank balances, the balances don't add up or makes sense at all. Huge difference between the two. And then emails received of balances are even more confusing. I would like to have the balances rectified and get communication regarding this, but how if there is minimal communication?
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team
