CL
Christi L

1 reviews | Active since Nov 2010

27 Jul 2023, 13:25

No communication or feedback

It would be great if someone would respond to our questions and enquiries. Debt rescue is quick to take your money but slow to deliver on their promises, creating futher financial stress and anxiety. You can also not find the name and information of a person who takes responsibility for complaints and get passed from one person to the next. VERY UNHAPPY!!!!!!!!

0
Replies (3)
Debt Rescue
Debt Rescue's reply27 Jul 2023, 15:06
Official
 Good day,  Thank you for bringing this matter to our attention and affording us the opportunity to assist.
     
It is never our intention to cause you any frustration.
     
We confirm that one of our Complaints Resolution Consultants will attend to your complaint and provide you with feedback.
   
Kind regards,
  
Debt Rescue Team 
CL
Christi L's update28 Jul 2023, 08:38
Reviewer Update
Thank you for responding, yet the promises made by your consultant who spoke to my husband yesterday after numerous emails, have yet again failed to come back to us. Promises that you OBVIOUSLY CANNOT DELIVER ON. WILL NOT RECOMMEND THE USE OF THIS COMPANY AS THEY ARE VERY WILLING TO TAKE YOUR MONEY BUT NOT DELIVER A SERVICE...WHAT ELSE CAN I DO TO RESOLVE THIS MATTER???? WE ARE STILL WAITING MORE THAN ONE MONTH FOR CLARITY AND DOCUMENTATION...RIDICULOUS!
Debt Rescue
Debt Rescue's reply28 Jul 2023, 09:29
Official
Good day.

Please note that we have refferd your matter for Urgent attention, feedback will be provided shortly.

Debt rescue