1 reviews | Active since Aug 2016
NO Co-operation but they cant help
The 17.W received from Debt rescue states I did not want to co-operate, but they were of no assistance. This reason on these 17.W forms is incorrect, I have co-operated with you guys from the beginning and have not received any support from you. I have now forwarded all my communication to you, as well as all my hello peter complaints to the NCR as proof that I was willing to co-operate, but you have not returned my emails , and now on my 17.W - the reason for the cancellation - you have stated thats it due to non co-operation from my side. I have also informed the ombusdman that I was sent a different individuals forms, showing me all that clients details. Which is in breach of the confidentiality agreement.
I have withdrawn from Debt Review due to no help from you, not because I have no co-operated.
Your service is not of the level you advertise, all your adds on 94.7, I will be calling in to inform them that the service is no good, your adverti*****t is completely incorrect.
Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team
Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team
