1 reviews | Active since Feb 2017

28 Jan 2019, 14:10

never use debt rescue

well first of all,when i app**** for debt review, i was told that when i pay my last installment i will receive my clearance certificate, which was not the truth cause now i have to hear that i have to wait 6-8 weeks before getting it.

second you pay a monthly admin fee so that the admin will be up to date, which i realized i paid for nothing cause nothing was done, none of my paid up letters was requested, the only account i can understand that does not have a paid up letter is the last one i paid in jan but the rest why has none of my paid up letters been requested once they were paid up. why do i pay admin fees if the customer has to follow up on whats going on, and worst of all after the last installment was made i still got an annual review email. When i phoned to find out about it, i was asked to get the paid up letters myself. REALLY why did i pay 4years of admin fees to do the admin myself it should have been done already!!!!!!

no for sure i will not recommend debt rescue to any one.

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Replies (1)
Debt Rescue
Debt Rescue's reply28 Jan 2019, 14:27
Official
 Good day,

Thank you for bringing this matter to our attention and affording us the opportunity to assist.

It is never our intention to cause you any frustration.

One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.

Regards,

Debt Rescue Team.