Never use debt rescue!!!!

I have been dealing with them since 2015. Sign up was smooth and all went well.

Until I started paying off my accounts myself.

I paid of most of my accounts, leaving only 2. Since my husband got retrenched we were unable to make the maximum agreed on amount. But since I had paid of most of my accounts, I asked them multiple times via email to assist me by reajusting my payment amounts so that i only pay the amounts required for the 2 remaining accounts, and not paying extra to pay off quicker as it was not an option at this time.

I battled to get any response. Untill I threatened to complain to a higher person. And even then it was terrible and very slow. I had to email 3 consultants and it has taken me months to get the paid off accounts to be removed off my profile. Now I am up for paying double on every remaining account and still battling to get it sorted. I hardly get any response and when I dealt with Louise in december she said she would forward my email to the relevant department (13 Dec 17). I am still waiting.

I have stopped my debits to them and I am paying my credit providers myself. The only time they started teying to contact me is when the first payment bounced. Then I was important enough to try to get hold of.

Debt rescue, very helpful until your accounts are being paid up. Then they throw you aside like a dirty rag.