HH
Hester H

1 reviews | Active since Aug 2020

20 Aug 2026, 10:24

Making a stressful process a bit bearable

Going under debt review is a very stressful process for me. I must commend Chené Pretorius for her professionalism and empathetic conduct. The process made me feel like a failure, but Chené reassured me that I was not alone and helped me recognize that seeking debt review was a responsible step towards changing a path I could no longer sustain. Working with Chené has been a pleasure. She keeps me informed throughout the process and clearly explained how interest rates affect my balances, which prepared me if it might appear that my debt is not decreasing. Although debt review remains stressful, Chené’s support, clear communication, and compassion have made the process far more manageable.

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Replies (1)
Debt Rescue
Debt Rescue's reply20 Aug 2026, 10:25
Official
Good day Hester

Thank you so much for sharing such a heartfelt and meaningful review. 💙 We truly appreciate your honesty about how stressful entering debt review can feel, and we’re especially grateful that you recognised Chené Pretorius for her professionalism, empathy and compassionate support.

It means so much to know that Chené reassured you that you were not alone and helped you recognise that seeking debt review can be a responsible step towards changing a financial path that was no longer sustainable. 🌟

We’re also delighted to hear that Chené kept you informed throughout the process and took the time to clearly explain how interest rates can affect your balances. Clear communication and helping our clients understand what to expect are incredibly important to us.

We understand that the journey can still be challenging, so knowing that Chené’s support, compassion and guidance have made it far more manageable is wonderful to hear. 🙏💙

We’ll be sure to share your beautiful feedback with Chené. Thank you for trusting Debt Rescue and for allowing us to support you on this important journey. 💙✨

Kind regards
Marlize
Debt Rescue