BN
Bongekie N

1 reviews | Active since Jun 2012

19 Dec 2023, 06:52

Lost a child u evil people

Inhuman they give, you advise and then turn on you i followed their advise and after i am left here alone to pick up the pieces and remove my self on something i did not place my self in, Rude agents in human has no humanity... see below. spoke to this robot lady has no feelings just rude,

Unfortunately the Debt Counsellor has no option but to proceed with the suspension of your debt review due to non-co-operation / or non-payment. You will be exposed to the risk of termination by credit providers, will not be eligible to apply for further credit agreements, your records will still reflect that you are under debt review. The Debt Counsellor has no statutory powers to take consumer off debt review but will only suspend its services The Debt Counsellor will proceed to issue a suspension of service document (known as Form 17.W) to all your credit providers. In the event of proceeding with your suspension and in case were you have any outstanding debt counselling fees stipulated within the NCR Fee Guideline, you will be contacted with details to make the payment Please do not hesitate to contact us if you require any further assistance or additional information. Regards, Emaculate Consultant - Payments & Defaults Management

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Replies (6)
Debt Rescue
Debt Rescue's reply19 Dec 2023, 09:00
Official
Good day,  Thank you for bringing this matter to our attention and affording us the opportunity to assist.
      
 It is never our intention to cause you any frustration.
      
 We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
    
 Kind regards,
   
 Debt Rescue Team 
BN
Bongekie N's update19 Dec 2023, 09:03
Reviewer Update
Thank you, please also check my communication sent to you guys as that is what i have done have been transparent from day 1
BN
Bongekie N's update20 Dec 2023, 05:15
Reviewer Update
Morning

I am still awaiting feedback
BN
Bongekie N's update20 Dec 2023, 12:32
Reviewer Update
Please note that if you are unable to assist, i need a 17.7 letter to be emailed so other people can assist
BN
Bongekie N's update21 Dec 2023, 10:59
Reviewer Update
Can the issue be resolved we cant be going back and fourth you don't want to help me i understand that however you don't have to crucify my life and my children, its enough that one of your people insulted me i cant loose my home as well coz of you can i have what i have requested and continue selling your lies to customers i need the form please urgent before all my assets are taken because of Debt rescue ....

assist people dont take hen for granted
BN
Bongekie N's update21 Dec 2023, 11:25
Reviewer Update
ask another person to call me because kg put words in my mouth no listening skill , don't put words in my mouth and say thigs i did not say u were supposed to call me KG yesterday you did not honor your agreement hence the complain i logged because you guys you never hold your selves accountable for errors you make second person from debt rescue with no work ethic morals or humanity don't listen ...

I need the letter that's all don't want nothing to do with DEBT RESCUE False promises