KY
Kim Y

1 reviews | Active since Jun 2021

18 May 2022, 16:42

Lavern Jaftha

When we received a very stressful SMS message regarding our payment, we call , as we did email advising IPDA , and we still received the final straw of our obligation. I called and spoke to Lavern Jaftha, she was so friendly and so professional , calming us down ensuring that we given her the reason for the delay and proof of incoming funds. When we finally paid and Lavern follow up an email acknowledging of the POP. Thank you Lavern , you took the stress out of us on a Friday May 13th , a day that remember having you to distress us, Thank you .!!!!!!!!!

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Replies (1)
Debt Rescue
Debt Rescue's reply19 May 2022, 13:41
Official
 Good day,
 
 Thank you for the wonderful compliment.
 
 We value the excellent service provided to you by our employees and appreciate the positive feedback received from you as our valued client. It is through your compliments and positive criticism that we will be able to offer our clients a superior customer service experience.
 
 Once again we appreciate your positive feedback and look forward to continuously serving you.
 
 Regards,
 
 Debt Rescue Team