1 reviews | Active since Jun 2018
Lack of proper Customer Service and incorrect Banking details of creditors
Good day,
I really need someone from Debt Rescue to immediately resolve our problem regarding that payments went to the wrong accounts of our Nedbank and Standard Homeloan Accounts.
We have been with Debt rescue since April 2018 and this is the first time that we have been dealt a bad card.
Standard Bank wants to take legal action due to non-payment, when we have proof we have been paying into the hyphen account. I don't want to lose my home, so this matter is extremely urgent.
Also both Nedbank and Standard Bank are stating they never received a confirmation email from Debt Rescue that our accounts are on Debt review.
I want to know where our money went and how they going to resolve this issue of non-payment to our creditors.
Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team.
Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team.
Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We would appreciated it if you could kindly provide us with your contact details and name in order to further assist you with your query.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team
Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We would appreciated it if you could kindly provide us with your contact details and name in order to further assist you with your query.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team