AJ
Adriana J

1 reviews | Active since Dec 2009

24 Nov 2017, 13:20

Keep asking for the same documents over and over and over

Hi am so annoyed, Debt rescue have asked for the same documents properly 10 times over, DONT they keep it in a central place? I have laid complaints and a "supervisor contacted me. I have asked them on that day DO YOU HAVE EVERYTHING, and his reply was YES! and what happen today they send me yet another email requesting the same documents? my court case have been postpone so many times. I actually dont know what the heck is going on.

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Replies (1)
Debt Rescue
Debt Rescue's reply24 Nov 2017, 15:11
Official

Good day,

Thank you for bringing this matter to our attention and affording us the opportunity to assist.

It is never our intention to cause you any frustration.

One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.

Regards,

Debt Rescue Team