TM
Terry M

1 reviews | Active since Sept 2019

17 Jun 2020, 00:21

It's a struggle to get assistance.

Since I've joined Debt rescue it's been a struggle every time I want assistance. I've requested that the money which waa being paid to Absa be paid to African bank. That money was suspended, even now I'm told that Investigation are still being done.

Another issue. I've requested that I want to directly pay my accounts to my creditors because I'm tired of this fights with them on how to handle my finances. Its a second week now I haven't got proper response. I only receive calls from their consultants asking me why am I electing to directly pay accounts.

0
Replies (2)
Debt Rescue
Debt Rescue's reply17 Jun 2020, 10:05
Official
Good day,

Thank you for bringing this matter to our attention and affording us the opportunity to assist.

It is never our intention to cause you any frustration.

One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.

Regards,

Debt Rescue Team.
TM
Terry M's update19 Jun 2020, 13:59
Reviewer Update
I would like to thank Bonolo Mashile for a assisting with my concerns which I had with payments. May you give other people this great assistance you have afforded me with.