I'm Disappointed

My employer is offering me a housing subsidy of about R1500 a month, but I can only qualify for it if my employer makes the payment for the bond directly to the bank. However Debt rescue kemptonpark they are refusing to allow me to take the payment back to my employer. Whereas I have said to them that I will continue to pay them their after care fees and also they will continue to pay the other debts on my behalf. I've sent countless emails and also spoke to a gentleman by the name of Courage but they are not assisting me in any way. NCR allows a consumer to pay the debts on his own provided that they produce proof monthly that payment are being made. Isn't debt counseling supposed to help consumers get out of debt, rather than to bury them... Also I don't seem to understand the payment I'm making to vision direct coz my creditors are continuing to debit me for the life insurance.