BV
BD V

1 reviews | Active since Feb 2018

17 Jul 2025, 15:45

I went under debt review shortly after COVID

I went under debt review shortly after COVID. I eventually ended up paying all the creditors myself. I have been sent from Pillar to post, each time a different person, had to send the same documents multiple times. I've asked multiple times for ALL the information they need from me so I can get my clearance certificate and clear my name, I get everything they ask me. And guess what a few days later they ask for more. And a few days after that they ask for more again. I have had to take time off work to get these documents each and every time, I have sat on the phone for hours on end trying to get these documents. I am angry now. I have paid all my creditors, sent the proof of payments as well as the paid up letters I have received. I am sick and tired of being messed around. This experience has been hell on earth and I would strongly advise anyone to steer very clear of Debt Rescue South Africa.

0
Replies (1)
Debt Rescue
Debt Rescue's reply17 Jul 2025, 16:03
Official
Good day Blake,

We are truly sorry to hear about your experience, and we want to sincerely apologize for the frustration and inconvenience you've encountered during your journey with us. 
We understand how upsetting it must be to feel like you're being sent from pillar to post and repeatedly asked for documentation after you've already comp****. The time and effort you’ve taken to follow through — even having to take time off work — is not something we take lightly. Please know that your complaint is being treated with urgency and seriousness. 

Kind Regards
Marlize
Debt Rescue