TT
Tian T
1 reviews | Active since Feb 2025
19 Feb 2025, 12:46
I started my journey with them in July 2024
I started my journey with them in July 2024. At the beginning they were very eager to assist and help to get everything started. It became a frustrating process as you work with different people all the time and then if those people do not respond you contact their offices and get promised to get called back. I have done it 3 times and they will wait for 2 days to call you back. Unfortunately their service deliver in my opinion is very poor and ai will not recommend them to anyone.
Helpful (0)
Replies (1)0
Replies (1)
Debt Rescue's replyOfficial
19 Feb 2025, 12:49Good day Tian,
We sincerely appreciate your feedback and regret to hear about your frustration with the process. Providing consistent and responsive service is a top priority for us, and we understand how important clear communication is during your journey.
We sincerely appreciate your feedback and regret to hear about your frustration with the process. Providing consistent and responsive service is a top priority for us, and we understand how important clear communication is during your journey.
Please know that we take your concerns seriously and will be addressing this matter urgently to ensure you receive the necessary assistance. Our team will be looking into the delays and following up to resolve any outstanding issues as soon as possible.
We truly value your input and the opportunity to improve. If you would like to provide further details, please send me a direct message so I can assist your more efficiently.
Kind regards
Marlize
Debt Rescue
Kind regards
Marlize
Debt Rescue
Debt Rescue's reply19 Feb 2025, 12:49
Official
Good day Tian,
We sincerely appreciate your feedback and regret to hear about your frustration with the process. Providing consistent and responsive service is a top priority for us, and we understand how important clear communication is during your journey.
We sincerely appreciate your feedback and regret to hear about your frustration with the process. Providing consistent and responsive service is a top priority for us, and we understand how important clear communication is during your journey.
Please know that we take your concerns seriously and will be addressing this matter urgently to ensure you receive the necessary assistance. Our team will be looking into the delays and following up to resolve any outstanding issues as soon as possible.
We truly value your input and the opportunity to improve. If you would like to provide further details, please send me a direct message so I can assist your more efficiently.
Kind regards
Marlize
Debt Rescue
Kind regards
Marlize
Debt Rescue