MD
Melisa D

1 reviews | Active since Oct 2025

25 Nov 2025, 12:13

I have dealt with Shannon-Lee Vorster who has been helpful in answering my questions and sending me the documents I requested

I have dealt with Shannon-Lee Vorster who has been helpful in answering my questions and sending me the documents I requested. I cannot fault her. But in general Debt Rescue does not tell you all the pro's and con's before you sign up with them. They make you sign all the documents confirming you have read everything, but in terms of one on one explanations, they do not tell you that more than half of your payment goes towards their fees. I think a Debt Review company should be your very last resort.

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Replies (1)
Debt Rescue
Debt Rescue's reply25 Nov 2025, 12:31
Official
 
Thank you for sharing your experience with us, and we appreciate your kind words about Shannon-Lee’s assistance — we’re glad she has been helpful and responsive throughout the process. 
We’re truly sorry to hear that you feel certain aspects of the debt review process were not explained in enough detail. Transparency is extremely important to us, and your feedback helps us understand where we can improve. 
Shannon Lee will reach out to you directly to provide full clarity on the debt review fees and process and ensure you have a clear understanding.
Thank you once again for bringing this to our attention. We value your feedback and remain committed to supporting you every step of the way.